To: "Hripsime" <email@example.com>
Sent: Tuesday, November 20, 2007 2:27 AM
Subject: Trip to Armenia
Have been meaning to write but something is always coming up.
We had a very successful trip to Armenia and every one in
our group was very happy with the arrangements that you made.
The apartment was better than we expected and the tours that
you arranged gave us a feeling that the trip was not wasted
and will be something we will all remember for years to come.
Our guide "Ana" was the best we could expect and both drivers
were exceptional and we always felt safe even in the mountains.
The knowledge that Ana had of not only the places we visited
but of the country and it's history was exceptional.
If I know of anyone or we come back I most surley will have them
contact your agency.
We ran into other tours at some of the places we visited and in
listening in we know we had the best available guide in Yerevan.
Thank you again:
Michael (mugerditch) Arakelian
Sent: Monday, June 04, 2007 6:07 PM
Subject: Re: Trip to Armenia 2007
Thanks so much for all your planning and organising, my family had a wonderful time.
Armenia is a very beautiful and unforgettable country and I look forward to coming back soon to discover more.
Take Care and All The Best
Sent: Wednesday, October 25, 2006 2:27 AM
Subject: Re: Trip to Armenia
I just wanted to thank you one more time for your wonderful assistance in planning my trip to Armenia and for coordinating all the excursions I wanted to take in the little time I had.
I also wanted to let you know that Hovik was an excellent driver throughout; good-natured, courteous, and helpful. I appreciated his companionship and his willingness to accommodate the changes I made to my itinerary during the trip.
I will surely be contacting you again upon my next trip to Armenia.
Հարգելի ՄԵՆՈՒԱ-ի մենեջմենթ,
Մենք մեր խորին շնորհակալությունն ենք հայտնում բավականին հետաքրքիր և բովանդակալից ճանապարհորդություն կազմակերպելու համար դեպի Արևմտյան Հայաստան:
Հարկ ենք համարում նշել, որ Ձեր կողմից նշանակած ուղեկցող Արսենը յուրօրինակ երանգ հաղորդեց մեր ամբողջ ճանապարհորդությանը` այն դարձնելով շատ ավելի հետաքրքիր ու արդյունավետ: Իսկ իր հումորով և հետաքրքիր պատմություններով Արսենը երկարաժամ ուղղևորությունը դարձրեց թեթև ու զվարճալի:
Կրկին մեր խորին շնորհակալությունն ենք ուղղում ՄԵՆՈՒԱ ընկերությանը և իր անձնակազմին:
Dear Anna, Anahit, Arsen and Azat,
We’ve finally returned home from our vacation from Armenia, Turkey and Italy and we wanted to thank each of you for all you did to make our trip so special and unforgettable. We’ve shared many stories about each of you already with so many of our friends and family-you are each well on your way to becoming famous here in San Jose.
Anahit, you would make a wonderful teacher because you have a real passion for Armenia’s culture and heritage. We’ve been on tours before where we’ve felt that the guide behaved like a parrot, reciting the facts about each place from memory .But, when you traveled with us we felt we were traveling with a friend who was excited to show us a world so different from America.
Azad, we loved visiting your school and meeting the teachers and your principal. And it was really special to meet your former student at the monastery in Van. His respect and comments show what a great teacher you’ve been. And, of course, what we’ve loved best about you as a guide was the fun we had just traveling with you and Arsen and letting us share in the bond of friendship you two have.
And Arsen, you are not only the most amazing driver we’ve ever ridden with, you were also a fantastic guide. We love telling stories about how you found the best hatchapouri in Emerouli, Georgia by asking the fattest man you could find...and thanks for taking us on the “night tour” through the streets of Van the first night we arrived there and introducing us to dondourma! Your ability to be friend everyone so easily is such a great gift-you’re really, really special.
Of course, Anna, we wouldn’t be writing such a letter if you hadn’t worked so hard to put this trip together with such great people as Anahit, Arsen and Azat.It was really a surprise and a real treat to meet you after all those e-mails. Thanks for taking time out of your day to see us and share food at Artbridge.
Thanks to all
your work, many of our family are beginning to explore how they can visit
the homelands of their ancestors.
Sent: Sunday, September 03, 2006 6:22 PM
Subject: Re: Tour in Armenia
we're safely back home and I would like to thank you for the perfect organisation of our tour. Armenia and Georgia have been much better than we expected and people have been extremely friendly. Countries to be remembered!
Please thanks also all the people that have been with us in the tour, expecially Hovik (Giovanni), Liana and the Georgia guide, they have made our tour unforgettable.
Again thanks, and who knows, maybe see you again.....
Sent: Wednesday, August 09, 2006 5:21 AM
Subject: Thank you
Anna, we are all at home and preparing a family get together to share our pictures and stories from our trip. I wanted to thank you once again for making our visit to Armenia such a memorable and fund experience. Your careful planning and your staff's kindness and care for we "tourists" made the experience a very special one for us all. I hope someday you will visit us here in California. June Johnston from the Denise Delong "family group".
To: anna khachiyan
Sent: Monday, July 17, 2006 9:17 PM
Subject: Thank you
Thank you for our wonderful vacation. We so enjoyed working with you and Arsen and Anahid forgive my spelling. We truly enjoyed Anahid and her expertise on Armenia. She was a delightful woman always looking after our needs. Arsen was a wonderful guide: very knowledgeable and enjoyable to be around. He made our long drives go much faster with stories, music, and watchings for Jonavar. The hotel rooms were comfortable, breakfasts delicious and the route through Georgia to Turkey was an adventure that we will impress our friends with. Bitlis was a very emotional visit for us. We all kept imagining our grandparents living in the town. My mother was able to see our video of her parents' hometown. She was so happy. That made the trip worthwhile.Denise and Jim are in Italy and I know they will be emailing you as soon as they get home. We do have some pictures Dan will share with you, Arsen and the people we met along the trip.
Again our sincere thanks for making our vacation so memorable.
Pauline and Dan Gilmour
Sent: Wednesday, July 05, 2006 6:39 PM
Subject: Armenia Trip
On behalf of the entire Darian/Karibian family I would like to thank you and Menua tours for doing such a wonderful job with our group. Hasmik was absolutely delightful, informative and fun. She was great, I will be happy to recommend both her and Sasha to my friends who will plan trips to Armenia in the future.
Barbara Haratunian was right, you do an excellent job. Please let Christine know how well Hasmik and Sasha were, and please give my warmest regards to both of them. Nest time we come back to Armenia, I look forward to seeing you and the Menua group.
Thank you for a memorable trip.
Linda Darian Karibian
Sent: November 15, 2005
Sent: Wednesday, November 30, 2005 9:19 AM
Subject: Greetings, address info, etc.
Good to hear from you! Hope everything is going well for you.
Please send us any materials you think we'd be interested in. Even if we're unable to return to Armenia next spring, we'll be glad to share the materials with friends who have expressed interest in going. We have shared our wonderful trip with many friends, and have recommended your company, as well as Hripsimi and Hovic to all of them.
We have told our friends that Hripsimi and Hovic were probably the best guide and driver we have had on any trip we've ever taken, and to contact you, and ask for them if they decide to travel to Armenia.
We'd appreciate it if you would also send materials to our friends?
It's quite possible they may be interested in taking a trip to Armenia next year. If so, we have advised them to contact you.
Please say hello to Hripsimi and Hovic for Jeanette and I. We think of them often, and wish the best for them! They are very special people, and helped make our trip something that we'll never forget!
If she wouldn't mind, we'd also appreciate it if you could give us Hripsimi's e-mail address. We'd like to be able to keep in contact with her and Hovic.
Jeanette and I hope that all of you stay well, and hope to see you again someday.
Sent: Tuesday, October 25, 2005 2:20 AM
Subject: Thank You
I would like send my wife's and my appreciation to you, and also want to say thank you so much for orgnizing our vist from Armenia, it is very small word but it comes from bottom of my heart and that is "Thank you so much" you gave me a lot of energy for one full year and I hope I will be able to come and see Armenia / Yerevan one more time with your help.
God bless you
I hope see you next year,
Sent: Friday, September 30, 2005 7:59 PM
Subject: Re: From Menua Tours
We had an amazing time in Armenia, Artsak and Georgia. Everybody was wonderful. The tours were perfect. I wish I could live there. We made very good friends with all of the Menua people we had the pleasure of working with. Could you provide the spellings and full names of Liana, Vartan and out other great driver.
I just want to emphasize what a fantastic time we had during our two week stay. Liana, Vardan and Hovik made the experience extremely enjoyable, and we will never forget them. Thanks again to everyone at Menua for arranging such an incredible journey
Sent: Thursday, September 01, 2005 8:34 PM
Subject: From Brazil
How are you?
We arrived well and everything is fine here. We miss Armenia quite a
lot, it was very nice to meet all of you, we really liked the tour and
your work. We had already indicated your agency to our brazilian
friend Ana Apelian de Oliveira.
Our best wishes,
Lidia and Vera
Hasmik and Liana,
Unfortunately we didn’t have the occasion to say personally goodbye to you before leaving Yerevan.
Let me tell you that our trip to Armenia was a complete success and that it even exceeded our expectations. The natural beauty of your country and its historical and artistic monuments are just impressive. Nevertheless it was the human quality of the people we met what impressed us the most.
A great deal of the merit for our successful holidays in Armenia has been based in the quality of the service received from the professionals of Menua Tours. This was the case for the drivers, in particular Shalem (was this his name?). To support thirteen noisy Spaniards for a week while driving a bus is something that requires a lot of patience and good sense of humour!
And what to say about Mariam? During our long trip back to Madrid we only talked about her sympathy, her deep knowledge of the Armenian culture and the efforts she did to satisfy our continuous (and some times irrational) demands. Please express to Mariam our most sincere congratulations and gratitude for the superb job.
Thanks also to you and the rest of the Menua team for the excellent organization of our trip.
best personal regards
“The Spanish party”
Sent: Thursday, November 11, 2004 8:14 AM
Subject: THANK YOU
Sorry for the delay, since I am back I am so busy I didn"t have time to write a note to thank you again for everything, your services, your professionalism, also special thanks to our guides Hasmig and Hripsig, and I can't forget Marlen our bus driver they were wonderful, we had a great time and we only remember the good time we had, our group was very happy and it was for our group a memorable trip.
BRAVO TO ALL OF YOU.
My regards to everybody, please pass this message to them too ( please don't forget Hovig, Jivan's son)
Bachigner tzer polorin
Sent: Sunday, August 08, 2004 2:43 AM
Subject: Thanks from TCS
Now I am finally home, I just wanted to send you a note of thanks for all your hard work to make the TCS first visit to Yerevan such a sucess. I know the first time that any company comes to town can be very stressful, but you coped wonderfully, especially when you were not expecting to become the girl on the spot ! We all enjoyed working with you and we appreciated all the hard work that went into making everything run so smoothly.
I hope that Christine has recovered fully.
With all best wishes to you and everyone at Menua.
Sent: Saturday, November 01, 2003 1:07 AM
Subject: Re: menakian reservations
Dear Liana & Christine:
A very late BIG THANK YOU for extending another great service to one of my clients, Mrs. Menakian & her son Armen.
Hermine said everything was absolutely perfect, and they had a great time. Your office was very helpful making slight changes and the drivers were excellent and knowledgable. Their only regret was that they could have spent another night in Nagorno Karabakh, they loved it so much.
Hopefully next year I will be coming with my family (for the first time!). it will be in May and I will let you know.
Best regards to all of you and again many thanks
Sent: Tuesday, October 07, 2003 11:38 PM
Subject: Re: Our Trip To Armenia
Good Morning, Dear Ms. Avakian:
Back from Armenia, I wish to thank you for the services you provided us.
Arsene is an excellent guide, safe driver and nice and well informed person. You should be proud to have such a valuable employee.
I will contact you again when we decide to come back to Armenia.
With kindest regards, I remain,
Sent: Thursday, April 17, 2003 11:18 PM
To the Director of the MENUA tour travel Agency i am just returning from a trip in your Country, i would like to tell you that i have had the opportunity to know and spend my time with Mr Mansur ,perfect driver and a real gentleman, and Miss Hripsime, like guide, very cultured person, kind, polite, prepared, patient and sharing ith enthusiasm her love for your Country I can really say thankyou, and take care of her!
Dr Franco Magnani Italy
Sent: Monday, January 27, 2003 11:03 PM
Subject: culex thank you
we are in Tehran now. I,m very surry for last day in Yerevan because we lost our time to say good bay and our thanks to you in last day. Thank you very very much for your cervice and information for us.I,m very hapy to see you and your contry. i,ll try with my best .
pleas sey hello to Hripsime and Arsen
they are very very good for Armeniya and Armeniya tourism sistem . I dont forget one by one of time, when I was with them.
I,m looking forward to see you soon and work together in Yerevan.
I,ll call you.
Sent: Tuesday, October 08, 2002 11:47 PM
Subject: Hello from Canada! : - )
We have settled back home, gotten some sleep, feel refreshed and are back to
our old selves! I hope the same goes for all of you!?!?!?!
TO ALL OF YOU: THANK YOU SOOOO MUCH. It was a pleasure to have met you
all. Our trip to Yerevan was all that more special because of you all and I
am richer for having to have met you.
I only have one last question (just one, I promise): can you forward me the
final list of participants? Alison and I have both scrounged through all our
papers and can't seem to find it, although the both of us remember grabbing
a copy each.
Big hugs to you all,
Assistant Program Coordinator
Mine Action Team -ILX
Department of Foreign Affairs and International Trade
Sent: Thursday, September 19, 2002 2:23 AM
Subject: Thank You
My name is Rouben Ovanespour, I was visiting Yerevan from Sept 1 - Sept.14.
We had a very wonderful time. We had rented a car from your company and the driver you had provided, Arsen Ghoukasyan, really went out of his way to insure we had the most pleasant experience possible. I am a business owner and wish I could have 10 employees like Arsen. He was professional, courteous, and again went way beyond his duties to accommodate our needs.
Arsen should be commended. Please extend my gratitude to Arsen. If I go back to Yerevan again next year I will definitely utilize your companies services again.
Sent: Tuesday, August 20, 2002 2:09 AM
Subject: Shad Merci
To all our Menua Friends:
We are back home safetly. Judy is resting, Armene is getting ready for her last year of college and I am back at work. We really appreciate all the extra service especially after Judy broke her leg. Arsen was simply fantastic and indispensable. The trip was certainly more memorable for it. We look forward to being back in Hayasdan sooner rather than later and seeing you all again.
Thank you again for the great job you did for us.
All the best,
Mark, Judy, Armene and Aram
p.s. what was the daily special today?
Sent: Monday, August 05, 2002 11:31 PM
Subject: THANK YOU Liana, etc.
THANK YOU for providing such wonderful help to me during my stay in Armenia during the past two weeks.
You were very helpful in answering my questions and providing informational material so that I could better decide what to see.
As it was, I took advantage of two of your tour shuttles to Garni and Geghard and Khor Virap. Hripsime , your tour guide, surprised us with her wealth of knowledgeable and helped make our trip to Khor Virap even more meaningful . I also thank her for her knowledge gained from the Matenadaran re: Mesrop Mashtot's creation of the Armenian alphabet. This was very helpful to me to get a sense of our alphabet's start.
Your driver A., (shame on me for forgetting his name once again) was very helpful to us not only on the tour but also in helping me get through the process at Zvartnots airport. I was pleased you offered this service and was pleased he was driving us to the airport Thursday morning.
I am keeping your information brochure and also your web site information so that we can refer you to others who make the trip to Armenia and so that we can use your services once more when I return, this time with my husband.
Once again, THANK YOU for your kindness, helpfulness and quality service. May your business continue to prosper and grow so that we can help many more people in the years to come.
Brenda Avadian, M.A.